Change Management - For CIT Staff
Change Management is the process of managing all changes which could impact IT’s ability to deliver services.
Change Management includes a formal, centralized process of efficient and prompt approval,
scheduling and control to promptly accommodate all changes in order to ensure that the IT infrastructure
stays aligned to business / service requirements and to minimize the risk of change-related incidents or a
degradation of service quality.
Jim Haustein is the CIT Change Manager. For comments or suggestions, you can contact him at 255-8363 or write to
jrh285@cornell.edu
Links: Change Management home page | NOC home page | CIT home page
Please direct questions and comments about this form to jrh285@cornell.edu.